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Thursday , September 19 , 2019
You are here:  Solutions  >  Balanced Scorecard

About the Balanced Scorecard

The balanced scorecard is a strategic planning and management system used by organizations to communicate and align around strategy, prioritize, and measure performance. The name “balanced scorecard” comes from the idea of looking at strategic measures in addition to traditional financial measures to get a more “balanced” view of performance. Business, government, and nonprofit organizations worldwide use the balanced scorecard system to:

  • Break down intangible strategic vision into specific, actionable steps
  • Get everyone focused on strategy
  • Choose measures that help you achieve tangible results


Balanced Scorecard Training and Certification Programs

BSI offers Balanced Scorecard Professional Certifications through our association with The George Washington University College of Professional Studies. BSI courses are taught by highly-experienced facilitating consultants familiar with all types of organizations.

Participants in the programs learn comprehensive approaches to strategic planning and management, including BSI’s award winning Nine Steps to Success™ mythology for building and implementing balanced scorecard systems. 


Balanced Scorecard Consultation

BSI’s consulting services are tailored to each client’s unique needs to help you:

  • Develop a balanced strategic plan and scorecard that will deliver results
  • Develop meaningful performance measures / KPIs
  • Align work with strategy
  • Create a strategic plan as part of an annual cycle

Our facilitation approach builds off our Nine Steps to Success™ framework, which is a disciplined, practical, and tested approach to developing a strategic planning and management system based on the balanced scorecard. We adapt the framework to reflect the client’s unique needs and schedule, but training is always an integral part of the framework, as is change management, and problem solving. Emphasis is placed on “teaching clients to fish, not handing them a fish”, so the scorecard system can be sustained after our consultants leave. The system components are developed by your team during a series of facilitated workshops that are designed to be high energy and focused on specific deliverables.


BSI Trusted Around The World


Need help with Balanced Scorecard implementation?

“Finally, a comprehensive approach that makes sense and ties all of our tools together.”

Todd Moon

Chief Operations Service, Alcohol & Tobacco Tax & Trade Bureau

“The BSP Certification Boot Camp was on enriching learning experience. The case studies and peer interactions helped to turn theory into practice.”

David Branch

Director of Business Performance, Constellation Energy

“The BSI Certification goes far beyond studying the theory & history of a balanced scorecard management system. This course gives individuals the tools necessary to build, implement, and manage a comprehensive tier 1-3 scorecard at their own organizations. The knowledge & skills gained are successful combination of theoretical & practical application that empower students to facilitate construction of this scorecard from the ground up.”

Shella Blackburn

Manager Corporate Performance, Mission Essential Personnel.

“Although we only implemented the balanced scorecard approach a couple of years ago, we have already seen improvements in our operations. The [Nine Steps to Success™] approach helps us focus on our ambitious goal to drastically increase the number of transplants we facilitate by 2015.”

Michael Boo

Chief Strategy Officer, National Marrow Donor Program®/Be The Match Registry®