Thursday , October , 18 , 2018
The Institute Way Blog
We’ve received a lot of interest in our new KPI Certification Program. In fact, one woman said she couldn’t wait until the first scheduled program offering. She also wanted to know if we had a handy list of the most important principles – she wanted a cheat sheet! So in the interest in tiding her (and others) over, below I have compiled a few of the most important KPI tips and tricks.
Some of our clients use Franklin Covey’s methods to improve human and organizational performance, including the use of WIGs (Wildly Important Goals). I’ve wrestled with how to integrate Covey’s approach, which is sometimes loosely or creatively applied, into the balanced scorecard framework in a way that is disciplined, consistent, and simple to understand.
One of the participants in a recent Balanced Scorecard Professional Certification workshop was struggling with the difference between Strategic Themes and Balanced Scorecard Perspectives. In fact, he fundamentally questioned the need for both. His argument was that Themes and Perspectives are essentially both focus areas of some sort. Finally, he asked that I...
A few months ago, we got a call from a company asking for help with their balanced scorecard – something that happens every day. What was surprising was that the company was one that was a former winner of the Balanced Scorecard Hall of Fame, and one that I had worked with years before.
I was working with an Army command at Ft. Sam Houston this week and had invited a special guest - Scott Hencshel - to address the group regarding the organizational challenges of implementing a balanced scorecard system within Army. (Scott’s command is also stationed at Ft. Sam Houston - Army Medical Department Center & School (AMEDDC&S), an...