Thursday , October , 18 , 2018
The Institute Way Blog
My father gave me an important piece of advice once that I will always remember. “Always have the right tool for the job!” Of course, I had to re-learn that lesson through the years a few times, but it really is good advice. Most things that I have been successful at in my life have been because I did it the right way and using the right tools. In the military they teach us to follow the process and meet the standards. Of course, there are exceptions to any rule, but generally there are proven approaches available that help guide us to effectively and efficiently accomplishing what we undertake.
One of our clients decided to build their strategy map and balanced scorecard themselves after some training. They created a draft strategy map with 12 strategic objectives, linked together in a cause-effect chain--the strategy map--that showed how value was being created for their customers and the owners of the business. A few months after the training, the number went...
Let’s say our organization needs to buy a fleet of vehicles and we have two procurement teams. We tell team 1 that we want quiet, blue, four-door, fuel-efficient cars. We tell team 2 that we want world-class, high-quality, great-value, high-performing cars. Then we give both teams a few weeks to find their vehicles. Guess which team will be able to produce measurable...
I learned two lessons in college that I still think about – one in the kitchen and one as a strategy execution consultant. My professor claimed during a cell biology lesson that if you leave iceberg lettuce in water for about 20 minutes its cells expand as they soak up the water. He said that many chefs knew that soaking lettuce in cold water made it seem fresher and...
Are your employees strategic thinkers? Are you? How can you tell? How one answers one question is a dead giveaway.