Kirsten Dubuc, BSP
Director of Human Resources & Communications
Kirsten is the Director of Human Resources & Communications. She is a skilled recruiter and human resources professional with 26 years of experience in recruiting and HR management, resource management, annual assessment processes and programs, compensation, performance management, staff productivity and utilization, career counseling and mentoring, meeting retention and attrition goals, assisting with the career development of the staff, and handling reductions in force (RIFs). Kirsten is also knowledgeable of benefits planning and administration, and has experience with public relations and communications as well as event planning.
At the Balanced Scorecard Institute, Kirsten works with Executive Leadership team to forecast upcoming business needs and outline future hiring requirements. She directs the annual assessment process and goal setting, and is responsible for making compensation suggestions and adjustments. She acts as an advisor to the Leadership Team on strategic HR issues, including: employee relation issues, training, goal setting, and career development for the staff. She investigates any employee relations issues and works with the Leadership Team to bring resolution to each of them. Kirsten is also responsible for all of BSI’s domestic and international conferences and has organized and implemented events throughout the US as well as Dubai and Riyadh in the Middle East.
Kirsten’s career has spanned multiple industries including technology, government, non-profits, and financial institutions. And she has worked for organizations such as Deloitte Consulting, PriceWaterhouseCoopers, Coopers & Lybrand, Freddie Mac, and General Dynamics just to name a few.
Kirsten is a certified Balanced Scorecard Professional (BSP) and holds a BS degree in Communications from James Madison University and has won several Service Awards during her career.