Isaac Newton famously said: "If I have seen further it is by standing on the shoulders of Giants” which means it is easier to discover truth when you can build upon previous discoveries.
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BSI's COO David Wilsey and Corporater's Chief Strategy Officer & VP, Gail S. Perry will share the 9 things they wish they had understood about KPIs from the very beginning, instead of learning them thru mistakes, hard experience, and untangling KPI messes at numerous clients. They have a combined 50 years of performance management experience and they have the battle scars to show for it.
While neither Gail nor David claim to be giant or genius, the 9 lessons they share will jump start your understanding of KPIs and help you leapfrog over similar missteps.