Course 301 - 3 Days
Price: $1,995

Learn how to build and implement a balanced scorecard for any public or private sector organization in nine steps. This is a practical, "hands-on" workshop that covers best practices, Harvard Business School case studies, exercises, lessons-learned, real-life examples of scorecard systems, and expert facilitation on your organization's management system. For business, government, and not-for-profits. Public three-day workshop; follow-up support via phone and e-mail. Print a Brochure

Course 401 - 3 Days
Price: $1,995

This course covers our Nine Steps to Success^TM balanced scorecard methodology, but goes much deeper than the Introduction course, providing more tools and techniques to help managers and analysts build, deploy, and sustain a scorecard system in their organization. Course 301 (or equivalent knowledge and experience) is recommended before taking this course. This course provides a quick review of basic scorecard building steps, adds advanced building techniques, and goes in depth with cascading a scorecard system throughout an organization, automating the scorecard, and evaluating the impact of the scorecard system and making corrections. The course includes modules on change management and communications, and strategic facilitation of teams.  Print a Brochure

Course 370 - 5 Days
Price: $3,495

This course combines the material in the Introductory and Advanced Balanced Scorecard courses and moves at an accelerated pace.  This course covers the entire range of balanced scorecard topics - organization development, change management and communications planning, strategic planning, objectives and strategy mapping, performance measures and target setting, strategic initiative prioritization, automation, cascading, and strategic management - in one week. The course covers scorecarding in business, government, and non-profit organizations. The pace is quick, but you will be rewarded with an in-depth and practical knowledge of balanced scorecard systems!  Print a Brochure

Course 501 - 10 Days
Price: $8,650

This 10-day program, offered in association with the George Washington University College of Professional Studies, is a comprehensive program on leading a balanced scorecard planning and management system implementation. The program, covering two calendar weeks, is ideal for participants charged with building, implementing, managing, and sustaining balanced scorecard planning and management systems.  It was developed by the Balanced Scorecard Institute for members of internal balanced scorecard teams, for consultants who want to advise clients on how to build, deploy, and sustain scorecard systems, and for anyone who wants to incorporate lessons learned and best practices into the development of a strategic management system. Class size is limited, to ensure ample instructor - student interaction and knowledge sharing.  Print a Brochure

Course 101 - 2 Hours 
Price: $395

A "what", "why", and "how" seminar designed for leaders and managers. This is the high-level, strategic view of balanced scorecards as strategic performance management systems. Includes discussion of your organization's requirements, costs and benefits of adopting a scorecard system, challenges and opportunities, scheduling and staffing, and how to organize a balanced scorecard effort in your organization.  Print a Brochure

Course 102 - 1/2 Day
Price: $2,500 plus travel expenses

A three-hour interactive seminar for leaders and managers that addresses the "what", "why", and "how" of balanced scorecard systems. This is the high-level, strategic view of balanced scorecards as strategic performance management systems. The seminar includes discussion of your organization's requirements, costs and benefits of adopting a scorecard system, challenges and opportunities, scheduling and staffing, and how to organize a balanced scorecard effort for your organization. After discussing your needs, we create a roadmap for building and deploying a scorecard system in your organization. Economy class travel expenses are additional.  Print a Brochure

Course 305 - 3 Days
Price: $1,995

A workshop for executives, managers, planners and analysts at mid and senior levels of government. The course focuses on the development and maintenance of strategic management systems in federal, state, and municipal governments, with case studies, examples and hands-on exercises. Includes information on the Government Performance and Results Act (GPRA), the President's Management Agenda (PMA), and the OMB Program Assessment and Review Tool (PART). This course includes discussion of different frameworks for performance management, including the balanced scorecard, the logic model, process flow models, and cause-effect models.  Print a Brochure

Curso 307 – 3 días
Precio: $1,995

Taller público de tres días con apoyo por teléfono y e-mail. Aprende a construir e implantar en nueve pasos un Cuadro de Mando Integral para cualquier organización del sector público o privado. Este es un curso práctico que abarca las mejores prácticas, casos de estudios de Harvard Business School, ejercicios, lecciones aprendidas, ejemplos de la vida real de los sistemas de cuadro de mandos, y la ayuda de profesionales sobre el sistema de gestión de tu organización. Para empresas, gobierno/administración pública y organizaciones sin ánimo de lucro.  Imprimir un Folleto

Course 340 - 3 Days
Price: $1,995

This intensive three day course challenges participants to think strategically, and offers many examples and exercises to stimulate strategic thinking. The course teaches participants how to build and refine strategy maps to get the most out of this powerful tool, and teaches participants how to develop strategic outcome, output, process and input performance measures and targets.  Print a Brochure

Course 355 - 3 Days
Price: $1,995

Performance measures are a key output from a balanced scorecard system. This course provides essential guidance and allows participants to practice developing meaningful strategic and operational performance measures for balanced scorecard systems. Participants are taught what to measure, how to measure directly and indirectly, how to set targets and thresholds, how to develop composite measures using lower level performance measures, how to measure outcomes, outputs, processes, and inputs, and how to use performance information software to produce visually appealing information that can better inform decision making throughout an organization. Leading and lagging measures are explored, as are measures of results and the processes that produce results. This course covers beginning and advanced topics of performance measurement.

Course 360 -2 Days
Price: $1,295

This two-day workshop provides guidance and lessons learned in getting your existing balanced scorecard management system aligned and performance measures balanced. Useful for managers who have begun to implement strategic management systems and wish to extend and deepen their impact on strategy.

Course 420 - 3 Days
Price: $1,995

This is a 3-day intensive course on how to use modern principles of strategic management to make business processes and operations more efficient and effective in your organization. Building on lessons learned from TQM, Lean, Six Sigma, Baldrige, and ISO, this course provides practical information and hands-on exercises designed to teach participants tools and techniques for process improvement. This course is taught by Senior Associates with project management, Baldrige, and process improvement backgrounds.

Course 440 - 2 Days
Price: $1,295

This two-day workshop provides guidance and lessons learned in 'cascading,' or extending an existing enterprise level balanced scorecard strategic planning and management system down to the business unit, support unit, department or individual level in order to create alignment and improved strategic performance. Useful for managers who have begun to implement a strategic management system and wish to extend and deepen their impact on strategy.

Course 460 - 3 Days
Price: $1,995

This 3-day workshop is a practical, "hands-on" workshop to teach you how to facilitate the balanced scorecard development program. This program integrates strategic management, performance measurement, strategic thinking and planning, change management and communications planning, objective setting and strategy mapping, incentives and rewards, facilitation, and performance budgeting into a structured framework for building a strategic management system.