This course, formerly called "Building and Implementing a Balanced Scorecard", shows a step-by-step methodology to build and implement a balanced scorecard strategic management system, either public or private sector. It includes a hands-on workshop to allow you to get practice in developing the balanced scorecard for a typical organization. You will have an opportunity to address some specific issues in your own organization.
You Will Learn:
- Basic concepts of the balanced scorecard and how it can be used to improve organization performance
- How the balanced scorecard applies to different types of organizations
- How to build and implement a balanced scorecard using our award-winning nine-step methodology
- How to develop Strategy ProfilesTM , strategy maps, and initiatives for improving organization strategy and processes
- How to develop more meaningful performance measures
- The correct sequence of steps that are necessary to build a strategy-focused organization
- How a scorecard system can drive a performance-based budget and employee accountability.
Hands On Training
Through case studies and a series of interactive small-group workshops, you will apply the balanced scorecard concepts to meet the challenges facing a typical organization. Exercises performed throughout this course include:
- Launching a BSC program and establishing work teams
- Use an organizational assessment to set vision, mission, and strategy
- Develop an organization's strategic themes & perspectives
- Use Strategy ProfilesTM and strategy maps to derive objectives and performance drivers
- Develop performance measures aligned to the strategy map
- Develop new initiatives to execute strategy
- Align mission and vision with performance
- Define requirements and select appropriate software
- Scorecard deployment, budget and time scheduling
Course Benefits
You will understand the key concepts of the balanced scorecard, and why it is gaining so much attention in corporate and governmental organizations. You will learn a systematic, nine-step methodology for building and implementing the balanced scorecard, based on the performance management theory developed at Harvard University and our international balanced scorecard consulting experience. You will receive a Performance Scorecard ToolkitTM with worksheets for each step of the methodology.
Performance measurement software will be illustrated to show how you can use tools to assist in setting up scorecards, and in collecting and reporting strategic information. You will also learn about some of the challenges and pitfalls of strategic management, and how to deal with them.
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Who Should Attend
This course is recommended for executives, managers, planners and analysts who are seeking the best practical ideas in improving organizational performance.
Instructors
The course will be taught by the Principals and Associates of the Balanced Scorecard Institute. These instructors have specialized expertise in balanced scorecard training, facilitation and consulting in public and private-sector organizations.
Continuing Education Units
Attendees completing this course will qualify for 2.1 CEUs through our alliance with the University of South Carolina.