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The Institute Way Blog

PS: Our Balanced Scorecard Saved The U.S. Army $26 Million

I was working with an Army command at Ft. Sam Houston this week and had invited a special guest - Scott Hencshel - to address the group regarding the organizational challenges of implementing a balanced scorecard system within Army.  (Scott’s command is also stationed at Ft. Sam Houston -  Army Medical Department Center & School (AMEDDC&S), an...
September 30, 2013 0 Comments

Bringing Innovation Down to Earth

Years ago, I worked for a Big 5 consulting firm and did a lot of strategic planning projects. In one case I remember we facilitated four three-day workshops with the top 25 executives in a government-owned power generation company in Canada. We went through a pretty typical strategy formulation process, talking about strengths and weakness, opportunities and threats,...
September 27, 2013 0 Comments

Navigating with the Fuel Indicator

Has it ever dawned on you that you think you are headed in the right direction only to discover that you are using the wrong measure to inform your decisions? It feels a bit like navigating a truck using the fuel gage instead of the GPS. This was a lesson that I observed again this past week while presenting at the McLeod Software Users’ Conference in Scottsdale,...
September 26, 2013 0 Comments

Balanced Scorecard Gone Bad - What's that Funky Smell?

A former client called to say they were at a decision-point. They were trying to decide if they wanted to keep using their balanced scorecard system or not.  He went on to say, “to be quite honest, the scorecard really isn’t driving the organization.  It feels more like ‘busy work’...it leaves a bad taste in our...
September 20, 2013 0 Comments
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