Sunday , March , 18 , 2018
The Institute Way Blog
Has it ever dawned on you that you think you are headed in the right direction only to discover that you are using the wrong measure to inform your decisions? It feels a bit like navigating a truck using the fuel gage instead of the GPS
. This was a lesson that I observed again this past week while presenting at the McLeod Software Users’ Conference in Scottsdale, AZ.
A former client called to say they were at a decision-point. They were trying to decide if they wanted to keep using their balanced scorecard system or not. He went on to say, “to be quite honest, the scorecard really isn’t driving the organization. It feels more like ‘busy work’...it leaves a bad taste in our...
This is the newest vehicle for the Authors of The Institute Way to share tips, trends and other thoughts related to organizational strategy, management, performance and more.
You won’t find true signals of changes in performance by looking at month-to-month comparisons, or trendlines, or moving averages. The signals you really need to know about, the only signals that you ought to respond to, are revealed through one particular graph only.