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The Institute Way Blog

Types of KPIs: The Logic Model and Beyond

As part of the KPI Basics series of content we are developing as part of the launch of the KPI.org website, I thought I would introduce the different types of key performance indicators. As I describe in the accompanying video, we like to use a framework called the Logic Model to describe the first four types.
June 5, 2017 0 Comments

How Did I Get an MBA Without Learning This?

Most MBA programs pride themselves as being the ”practical” degree that will best prepare its students for any number of management roles. But it wasn’t until I became a Balanced Scorecard Professional that I learned the following principles that I have found to be key to being a good manager and leader.
March 24, 2016 0 Comments

The Ultimate KPI Cheat Sheet

We’ve received a lot of interest in our new KPI Certification Program. In fact, one woman said she couldn’t wait until the first scheduled program offering. She also wanted to know if we had a handy list of the most important principles – she wanted a cheat sheet! So in the interest in tiding her (and others) over, below I have compiled a few of the most...
June 9, 2015 0 Comments

Wigs, Pigs, and Desserts

Some of our clients use Franklin Covey’s methods to improve human and organizational performance, including the use of WIGs (Wildly Important Goals). I’ve wrestled with how to integrate Covey’s approach, which is sometimes loosely or creatively applied, into the balanced scorecard framework in a way that is disciplined, consistent, and simple to understand.
January 31, 2014 0 Comments