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Sunday , May , 20 , 2018
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The Institute Way Blog

Obfuscating Objectives

One of our clients decided to build their strategy map and balanced scorecard themselves after some training. They created a draft strategy map with 12 strategic objectives, linked together in a cause-effect chain--the strategy map--that showed how value was being created for their customers and the owners of the business. A few months after the training, the number went...
February 15, 2018 0 Comments

The Balanced Scorecard Institute and Informa Middle East Announce the 2018 Strategy Execution and Innovation Forum

February 14, 2018 0 Comments

Why World Class Performance Isn’t Measurable

Let’s say our organization needs to buy a fleet of vehicles and we have two procurement teams. We tell team 1 that we want quiet, blue, four-door, fuel-efficient cars. We tell team 2 that we want world-class, high-quality, great-value, high-performing cars. Then we give both teams a few weeks to find their vehicles. Guess which team will be able to produce measurable...
November 14, 2017 0 Comments

How to Keep Lettuce Crunchy and Other Strategy Execution Lessons

I learned two lessons in college that I still think about – one in the kitchen and one as a strategy execution consultant. My professor claimed during a cell biology lesson that if you leave iceberg lettuce in water for about 20 minutes its cells expand as they soak up the water. He said that many chefs knew that soaking lettuce in cold water made it seem fresher and...
November 22, 2016 0 Comments
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