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Thursday , February , 22 , 2018
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The Institute Way Blog

Strategic Planning in the Healthcare Industry

Over the last 10 years we have seen a tremendous change in the healthcare industry.  Whether it is a shift in philosophy to focus on more value-based care or navigating the impact of implementing the Affordable Care Act here in the United States, significant shifts and changes have occurred and are occurring every day.  Given the relative unpredictability of how...
December 8, 2017 0 Comments

Why World Class Performance Isn’t Measurable

Let’s say our organization needs to buy a fleet of vehicles and we have two procurement teams. We tell team 1 that we want quiet, blue, four-door, fuel-efficient cars. We tell team 2 that we want world-class, high-quality, great-value, high-performing cars. Then we give both teams a few weeks to find their vehicles. Guess which team will be able to produce measurable...
November 14, 2017 0 Comments

Creating Authentic Urgency for Better KPIs

Complacency is a big reason why useless KPIs stay. A sense of urgency is what’s needed to spark the change to better KPIs. But it must be authentic, and speak to the head and the heart.

October 10, 2017 0 Comments

Just Because Some KPIs Are Bad Doesn’t Make KPIs Wrong

KPIs have a bad reputation, from bad pasts experiences people have with them. But we can’t let their reputation become the truth about them.
October 3, 2017 0 Comments
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