Client Diversity and Depth
The Balanced Scorecard Institute has helped a diverse range of commercial, government and nonprofit organizations develop balanced scorecard and performance management systems using the Nine Steps to Success® methodology. This methodology has been adopted by clients as varied as Susan G. Komen for the Cure, Veolia Water, Fort Bragg Army Garrison, Blue Man Group, Hamamatsu Corporation, US Commercial Services (Department of Commerce), the City of Newark (NJ), the Society of Composers, Authors and Music Publishers of Canada, Greenville Utilities Commission (NC), Centex Construction, Passport Canada and hundreds of others.
Whether through public training, on-site facilitated workshops, consulting services or the Certification Program offered in conjunction with the George Washington University College of Professional Studies ,the Balanced Scorecard Institute has trained over 5000 people in 17 countries. Recent Certificate Program participants have included University Program Directors, Revenue Authority Commissioners, Foreign Government Policy Officials, Public School leaders, National Institute Directors, and military analysts as well as corporate executives, managers, planning analysts and consultants. Special custom Certificate Programs have been arranged for organizations such as consulting firms, Ministries of the Botswana government and Malaysian military leaders.
The Institute built the government and not-for-profit version of its framework Building and Implementing Public Sector Balanced Scorecards: Nine Steps to Success™ based on years of experience working for government, not just consulting to government. The result is an improved public sector balanced scorecard framework that is simple in design, facilitates stronger internal and external communications, is strongly focused on strategy development for government programs, incorporates change management into scorecard development, and is easier for an organization to use. Members of the Institute's team draw on careers built working in public sector organizations, including cities, counties, six Federal Cabinet level agencies, non-profits, associations and several foreign governments.
The Institute has had a surge in private sector work in the last 3 years, as more and more companies are finding the Institute's down-to-earth approach more practical than the extravagant academics of many big name management consulting firms. Institute commercial clients range in size from the smallest entrepreneurs to the Fortune 200.
Private Sector consulting and training clients include Constellation NewEnergy Gas, Veolia Water, Blue Man Group, Hamamatsu Corporation, ECC, Centex Construction, SAS Institute, Lukoil, The Options Clearing Corporation, International Moscow Bank, Golden Sunset Mines, Citizen's National Bank, Household Mortgage and manyothers.